Frequently Ask Question
About Atlas Exporter
Atlas Exporter is a global pharmaceutical trading company offering high-quality Prescription Drugs, Generic and Branded Medicines, over-the-counter (OTC), nutraceutical, and wellness products. We source certified and trusted products and deliver them to customers and distributors worldwide.
We are a trading company. We partner with reputed, certified manufacturers and bring their trusted products directly to customers and international buyers.
We are based in India and cater to global markets, particularly the US, Latin America, Africa, CIS, and Southeast Asia.
Trust & Quality Assurance
Yes. All products we sell in Atlas Exporter come from GMP/WHO-GMP/ISO-certified facilities, and many carry additional certifications like FSSAI, USFDA, or CE, depending on the category.
We only partner with trusted suppliers after due diligence. You can request product COAs (Certificates of Analysis), packaging images, or third-party lab reports where applicable.
Yes, sample orders are encouraged for bulk or B2B clients. Please contact us via email or WhatsApp to coordinate a sample shipment.
Products & Categories
We deal in: Prescribed Medicines, Generic and Branded Medicines, OTC medications, Nutraceuticals and herbal supplements, Topical creams and ointments, and General health and wellness products.
Yes we need Prescription as and when Required! Contact us if you want to be sure if prescription is required on your medicines or not!
Yes, for B2B orders we offer private labeling, white-labeling, and custom packaging on select products.
Shipping & Delivery
We ship worldwide. We support most of the countries but we face some limitations too sometimes where situation is not under our or our shipping partners control. Please contact us directly for support.
Standard delivery takes 7–14 business days, depending on your country and customs clearance. Express options are available on request.
Yes. You’ll receive tracking details via email or whatsapp once your order is shipped.
We use reliable international courier services like DHL, FedEx, and EMS for global delivery.
Orders & Payments
We accept credit/debit cards, bank transfers, and international payment gateways like wise.com or ria money. For B2B, we also accept LC (Letter of Credit) and TT (Telegraphic Transfer).
Yes, but only if the order hasn’t been shipped yet. Contact us immediately for order changes or cancellation.
For retail orders, we offer refunds in case of damaged, incorrect, or expired items. For bulk orders, terms are agreed upon in advance.
For International Buyers / Distributors
Yes. We provide all necessary export documents such as Commercial Invoice, Packing List, Certificate of Origin, COA, MSDS, and more for selected products in B2B Category.
Most of our products do not require registration. However, we recommend checking with your country’s import guidelines. We can assist where needed.
Absolutely. We offer B2B pricing and documentation for wholesalers, distributors, and clinics. Please contact us to discuss your requirements.
Contact & Support
You can reach us via:
Email: []
WhatsApp: [+91-95274 99943]
Contact Form on the website – https://atlasexporter.com/
Yes, we are actively looking for trusted partners across regions. Reach out to discuss regional exclusivity or distribution deals.
Yes, We deal with Dropshipper. We can directly send it to your customer’s address and inform you delivery details! Contact us for detailed information!
